Returns & Exchange Policy

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We want you to be completely satisfied with your purchase, but we understand that sometimes returns or exchanges are necessary. Please review our return policy below:

Returns: You can return any unwanted items to us within 14 days of the item being delivered to you or available for collection, as long as the item is unworn and the tag is attached. We'll provide a full refund via the original payment method. Please note that original shipping costs are non-refundable, and you are responsible for covering the cost of return shipping. Refunds will be processed within 7 days of receiving the returned item. Items returned after 14 days from delivery will not be eligible for a refund and will be returned to the original delivery address at your expense.

Extended Christmas Returns: For items purchased between the 8th and 22nd of December, you have until the 6th of January to return them for a refund. All items must be unworn with tags attached.

Exchanges: We do not offer exchanges at this time.

How to Return Your Item:

  1. Fill in your returns form found within your parcel.
  2. Enclose the returns form with your parcel.
  3. Return the items at your expense to: See Me In That Unit 5 Simpson Business Centre Buxton Road Hazel Grove Stockport SK76 LZ
  4. We recommend sending returns via a Signed For/Tracked service, as we cannot be held responsible for items lost in transit.

Return Conditions:

  • Items must be in original, unworn condition with tags attached.
  • Shoes must be returned with original packaging (shoeboxes).
  • Returns cannot be accepted if items are soiled or have makeup stains.
  • The responsibility for returned items lies with the customer until they reach our warehouse.
  • Refunds will only be issued upon receipt of the returned item.
  • Postage costs are non-refundable.

Faulty Items: If you receive a faulty item, please email with images of the fault prior to returning the item. We reserve the right to refuse refunds for faulty items if we suspect foul play or tampering. Faulty items must be returned using Royal Mail 2nd Class recorded delivery.

In-Store Purchases: Please note that this policy only applies to online purchases. In-store purchases are subject to different terms and conditions outlined on the in-store receipts.

If you have any questions or concerns regarding returns, please contact our customer service team at

Thank you for your understanding and cooperation.